Zylo Mascot

Privacy Policy for Zylo

Last Updated: February 8, 2026

Introduction

This Privacy Policy explains how Zylo ("we", "us", or "our") collects, uses, and protects your information when you use our mobile application (the "App"). We value your privacy and aim to be transparent about our data practices.

By using Zylo, you agree to the collection and use of information as described in this policy.

Information We Collect

1. Information You Provide Directly

When you use Zylo, we may collect information you voluntarily provide, including:

  • Basic profile details: Name, age, and gender (if provided)
  • Goal & motivation preferences: Goals, habits, streak settings, and content interests
  • Notification settings: Whether notifications are enabled, preferred frequency, and time windows
  • Widget usage: Whether you enable Zylo's widget
  • Subscription details: Trial and premium subscription status

2. Information Collected Automatically

We may collect certain technical and usage data, including:

  • Device information: Platform (iOS/Android), operating system, and app version
  • Usage analytics: How you interact with Zylo (via analytics tools such as PostHog or similar)
  • Performance & error data: Crash logs and performance metrics (via Sentry or similar services)
  • Session insights: Aggregated or recorded sessions to improve usability
  • Purchase data: Subscription purchases processed via RevenueCat and Apple/Google
  • Advertising & conversion data: App events and device identifiers (e.g., IDFA on iOS, when permission is granted), including TikTok Pixel tracking

3. Data Stored Only on Your Device

Some information remains local to your device and is not uploaded to our servers, such as:

  • Daily progress and streak tracking
  • Saved favorite content
  • Custom entries or affirmations you create
  • Detailed notification preferences
  • Selected categories and filters

How We Use Your Information

We use collected data to:

  • Deliver personalized content based on your goals and preferences
  • Improve Zylo's features, design, and performance
  • Provide customer support and respond to feedback
  • Manage subscriptions and billing
  • Detect and fix bugs or technical issues
  • Send important updates if you opt in to communications

Third-Party Services

Zylo uses trusted third-party services that may process limited user data:

  • RevenueCat — Purpose: Subscription and payment management. Data shared: User ID, purchase history, subscription status. Privacy policy
  • Supabase — Purpose: Backend data storage. Data shared: Onboarding responses and feedback. Privacy policy
  • Sentry — Purpose: Error tracking and performance monitoring. Data shared: Crash reports, device info, IP address. Privacy policy
  • PostHog — Purpose: Analytics and session insights. Data shared: Usage behavior, interaction patterns. Privacy policy
  • Apple App Store / Google Play — Purpose: Payment processing. Data shared: Purchase and billing details (handled directly by Apple/Google)
  • TikTok Pixel — Purpose: Advertising performance and conversion tracking. Data shared: App events, device identifiers (with ATT permission on iOS). Privacy policy. Opt-out: You can disable tracking through iOS App Tracking Transparency or your device privacy settings.

Data Retention

  • Account & onboarding data: Stored while you use Zylo; deletable upon request
  • Analytics data: Retained per third-party provider policies
  • Local device data: Remains until you uninstall Zylo or clear app storage

Data Security

We implement safeguards to protect your information, including:

  • Encrypted data transfers (HTTPS/TLS)
  • Secure server storage
  • Restricted internal access
  • Regular security reviews

However, no digital system is completely secure, and we cannot guarantee absolute protection.

Your Privacy Rights

Depending on your location, you may have rights to:

  • Access your data
  • Correct inaccurate information
  • Delete your personal data
  • Request data portability
  • Opt out of analytics or marketing
  • Withdraw consent at any time

To exercise your rights, contact us using the email below.

Children's Privacy

Zylo is not intended for children under 13 (or the minimum legal age in your region). We do not knowingly collect data from minors. If such data is discovered, it will be deleted promptly.

Push Notifications

Zylo uses optional push notifications to support motivation and goal tracking. Notifications:

  • Are scheduled locally or through approved services
  • Are based on your preferences
  • Can be disabled anytime
  • Are not used for third-party advertising spam

Changes to This Privacy Policy

We may update this policy occasionally. If changes are significant, we will notify users by:

  • Updating the policy inside the app
  • Changing the "Last Updated" date
  • Sending notifications when required by law

Continued use of Zylo means acceptance of the updated policy.

GDPR & European Users

If you are in the EU, you are protected under the General Data Protection Regulation (GDPR).

Your GDPR Rights Include:

  • Access to your data
  • Correction of inaccurate data
  • Deletion ("Right to be Forgotten")
  • Restriction of processing
  • Data portability
  • Objection to processing
  • Withdrawal of consent
  • Filing a complaint with a data protection authority

Contact Us

If you have questions or requests about this Privacy Policy, contact:

Email: robayopaez3@gmail.com
Developer: Alejandro Robayo
App: Zylo — Goal & Motivation Tracker
Location: Colombia

For GDPR requests, include "GDPR Request" in the subject line.

Cookie Policy

Zylo does not use cookies directly. Some analytics providers may use similar technologies, which can be managed through your device settings.

Acceptance

By using Zylo, you confirm that you have read and agreed to this Privacy Policy.